https://community.articulate.com/discussions/review-360/what-is-the-24-hour-rule-for-klm-helpdesk-klm-support

https://community.articulate.com/discussions/review-360/what-is-the-24-hour-rule-for-klm-helpdesk-klm-support

https://community.articulate.com/discussions/review-360/what-is-the-24-hour-rule-for-klm-helpdesk-klm-support